BUSINESS SERVICES

Managed IT & Preventive Maintenance

At Tek Tek Pro, we believe prevention is better than repair. Our Micro MSP services provide proactive IT management for small businesses with 1–20 employees — keeping your systems secure, updated, and running smoothly without breaking your budget. We monitor network health, apply critical security patches, perform regular system maintenance, manage antivirus and firewall protection, and catch issues before they cause costly downtime or disruptions. You’ll get regular reports, priority support, and the peace of mind that comes from knowing someone’s watching your systems 24/7. Think of it as having your own IT department, without the overhead, training costs, or turnover headaches.

Break/Fix & On-Demand Support

When technology breaks, we respond fast. From failed hard drives and sluggish workstations to malfunctioning servers, printers, and network equipment, Tek Tek Pro provides expert, on-demand repairs with no long-term commitment required. We diagnose the problem quickly, explain your options clearly, and get you back to work with minimal disruption. Whether it’s a one-time emergency or occasional support as you need it, we’re here with straightforward pricing and reliable service — no contracts, no runaround, just results when you need them most.

Network Security & Data Protection

Your business data is your most valuable asset — we help protect it from every angle. Tek Tek Pro provides layered security solutions including enterprise-grade firewalls, managed antivirus and anti-malware, intrusion detection, data encryption, secure off-site backups, and employee security training. We defend your systems against ransomware, phishing attacks, data breaches, and unauthorized access so you can focus on running your business instead of worrying about the next cyber threat. We also help ensure you meet industry compliance requirements like HIPAA, PCI-DSS, or data protection standards relevant to your field.

Cloud, Email & Hosting Services

From email hosting to full website and application management, Tek Tek Pro takes care of your business online. We set up, migrate, and maintain reliable hosting solutions, cloud storage, and productivity platforms like Microsoft 365, Google Workspace, and custom cloud infrastructure tailored to your needs. Whether you’re moving from outdated systems or starting fresh, we handle DNS, email configuration, file sharing, collaboration tools, and ongoing management — keeping your team connected, secure, and productive from anywhere. No more downtime from sketchy hosting providers or email headaches that waste your day.

Point-of-Sale (POS) Support & Consulting

We keep your transactions flowing smoothly so you never miss a sale. Whether you run a retail shop, restaurant, salon, or mobile business, Tek Tek Pro repairs, configures, and supports your POS hardware and software — from touchscreen terminals and receipt printers to card readers and cash drawers. We troubleshoot frozen systems, connectivity issues, payment processing errors, and integration problems with inventory or accounting software. We also consult on new installations, system migrations, and upgrades, helping you choose the right platform and hardware for your workflow, budget, and growth plans.

Backup & Disaster Recovery

When disaster strikes — and it will eventually — we make sure your data doesn’t disappear with it. Tek Tek Pro designs and implements custom backup and disaster recovery plans using both local and cloud-based solutions to protect your business from hardware failure, ransomware attacks, natural disasters, or accidental deletion. We don’t just set it and forget it — we test your backups regularly to ensure they actually work when you need them. With a solid recovery plan in place, you’ll minimize downtime, protect your reputation, and be back up and running quickly, not scrambling to rebuild from scratch.

IT Consulting & System Upgrades

Technology moves fast — we help you keep up without overspending or over-complicating things. Tek Tek Pro provides strategic IT consulting on infrastructure planning, system upgrades, software selection, and digital transformation projects. Whether you’re expanding your team, opening a new location, upgrading aging hardware, moving to the cloud, or integrating new tools and workflows, we assess your current setup, identify bottlenecks and risks, and create a clear roadmap that aligns your technology with your business goals. We ensure your investments actually pay off and your technology grows with you — not against you.